by Walter Nowocin
Selecting a Calibration Management Software System is a critical process for a calibration laboratory, especially in a bio-medical regulated environment. However, there are few examples or documents that explain this process from a user’s perspective. The objective of this paper is to explain the selection process, provide examples of the documentation used, and to pass along lessons that were learned. The following topics will be discussed: Selection Process Overview, Identify Key Business Representatives, Develop Business Requirements, Identify Vendors, Send Business Requirements to Vendors, Convert Requirements to a Scoring Matrix, Select Vendors for the Demonstration Phase, Evaluate Vendor Demonstration Software, Client Surveys, Vendor Financial Health, and Selection of Vendor of Choice.
